2024-12-28
 


2024-12-28 | 1:53a.m.


 
  Trial Exercise (Level 2)
Octopus users warned of hidden dangers after wrong charges
Samson Lee

Comprehension

How much of the news story did you understand?
1. The Consumer Council has urged consumers to ________________ their Octopus card balances.
A.    turn a blind eye to
B.    keep an eye on
C.    give the cold shoulder to
2. There seems to be a/an ______________ in complaints regarding Octopus cards.
A.    leveling out
B.    downward spiral
C.    upward trend
3. According to the spokesman, why is it not possible to lock the lost card immediately after a report is made?
A.    Because customers do not report the card missing quickly enough.
B.    Because the cards can operate in an offline mode.
C.    Because it takes time for customers to realise their card is missing.
4. Ronny Tong Ka-wah says the Octopus company has ___________________ recently.
A.    been getting a bad press
B.    been doing a lot of promotions
C.    had some good publicity
5. The council suggests consumers be more _________________ when using card readers for paying.
A.    vigilant
B.    distracted
C.    preoccupied
Vocabulary

Fill in the blanks with the appropriate forms of the words you have learnt in this lesson. Hints: processor, transaction, swipe, complaint, refund, mode, bear, protect, strengthen, publicity
1. A common among air passengers is that not enough legroom is provided.
2. Return your purchase within 14 days for a full .
3. The government has launched a campaign to promote healthy eating.
4. Physical exercise can your heart against disease.
5. The university hopes to its ties with the local community.
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